Pest Control in Ann Arbor, Michigan
With more than half of Ann Arbor’s homes rented and nearly a third of its housing built before 1960, bed bugs, roaches and mice are routine calls here. Exterminator Dispatch is a nationwide referral line that connects Ann Arbor households and businesses with a licensed local exterminator — no cost to be matched, no obligation.
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Exterminator Dispatch is a referral line, not a pest control company: it does not hold a license or treat properties. It connects Ann Arbor callers with independently owned companies licensed by the Michigan Department of Agriculture and Rural Development. This page covers what drives pest problems in Ann Arbor specifically — a renter-majority, university-driven housing market, older homes near campus, the city’s rental inspection and complaint process, the Huron River mosquito season — and how to check a Michigan exterminator’s credentials.
A college town where most households rent
Ann Arbor counted 123,851 residents in the 2020 Census, on about 28 square miles of land. What sets it apart from most Michigan cities is who lives in those homes and for how long. Census Bureau survey data put the city’s owner-occupied housing rate at 45.5 percent, which means more than half of occupied homes are rented. The University of Michigan’s Ann Arbor campus reported a record fall 2025 enrollment of 53,488 students.
That mix shapes the pest calls that come out of the city. In a renter-majority city tied to an academic calendar, leases turn over often and furniture changes hands frequently. That kind of turnover favors the pests that travel with people and their belongings — bed bugs and German cockroaches in particular. Exterminator Dispatch routes those calls to an independently owned company licensed by the Michigan Department of Agriculture and Rural Development that already works in the caller’s ZIP code.
Ann Arbor’s older housing stock
American Community Survey estimates for 2019–2023 show that about 15 percent of Ann Arbor’s roughly 53,700 housing units were built in 1939 or earlier, and close to 31 percent date from before 1960.
Older construction matters for rodents. Michigan State University Extension advises sealing any gap to the outside larger than a quarter inch, because a mouse can squeeze through it, and recommends durable materials such as mortar, sheet metal or heavy hardware cloth rather than foam. Settled fieldstone foundations, original porches, shared basements and utility penetrations added over many decades give mice plenty of openings. The National Weather Service office for Detroit/Pontiac describes October as the month the growing season ends across Southeast Michigan, and that seasonal drop is when mice start moving indoors in earnest.
How Ann Arbor’s rental inspection system fits in
The City of Ann Arbor’s Rental Housing Services office inspects residential rental units under Chapter 105 of the city code, the Housing Code, on a cycle of every 30 months, and issues a Certificate of Compliance to properties that pass. Section 8:516(4) of the city code states that no one may lease a unit or make it available for occupancy without a Certificate of Compliance in effect.
When something goes wrong between inspections, the city lays out a specific order. A tenant must first contact the landlord or management company and allow a reasonable time for a fix; the office will not accept a complaint otherwise. If the issue continues, the tenant can file a complaint with Rental Housing Services at (734) 794-6264. The city then notifies the landlord, who is typically given about 24 hours for life-safety issues or 72 hours for non-emergency issues to submit a plan. Unresolved violations can lead to the property being posted as not habitable. Inspectors can only cite what they see, and Rental Housing Services is a code enforcement office rather than a pest control service, so the practical fix still comes from a licensed private company.
Bed bugs and German cockroaches in shared buildings
The Washtenaw County Health Department describes bed bugs, Cimex lectularius, as small, wingless insects that feed on the blood of animals including birds, bats and people. MSU Extension points out that successful bed bug control in rental housing depends on three parties working together: the resident, the landlord and the pest management professional. In a duplex or a converted house, one untreated unit can undo the work done next door, which is why a whole-building inspection is often part of the plan a licensed company proposes.
German cockroaches follow a similar pattern. MSU Extension notes they favor warm, humid spots, usually kitchens first and bathrooms second, and that they are most often carried into buildings in cardboard boxes, grocery bags, drink cartons and secondhand appliances. That list reads like an Ann Arbor move-in weekend. For health questions tied to a housing condition, the county health department can be reached at (734) 222-3800.
The Huron River corridor and mosquito season
The Huron River runs through the middle of the city. According to the City of Ann Arbor, the river at Island Park is 78 miles downstream of its origin at Big Lake in Springfield Township and 52 river miles above Lake Erie. Parks, ponds, backwaters and wooded ravines along that corridor hold water through the summer.
In August 2025, mosquito samples collected in Ann Arbor, Ypsilanti Township and Saline tested positive for West Nile virus, and the county also confirmed Jamestown Canyon virus in local mosquitoes. WEMU reported that Washtenaw County had not recorded a human West Nile case since 2018. Personal protection is the county’s first line of defense; for homeowners who also want yard treatment, a licensed company can review drainage, containers and shaded harborage on the property.
Termites, wood and the ash-tree years
MSU Extension calls subterranean termites the most serious wood-destroying pest in Michigan and notes that winged swarmers indoors usually point to a colony that has been established for five to seven years. In a city where close to a third of homes predate 1960, a termite inspection is a reasonable request before buying or renovating.
Ann Arbor also carries a long memory of wood-boring insects. The city’s Urban and Community Forest Management Plan records that emerald ash borer was discovered in Ann Arbor’s ash trees in 2003, and that from 2004 to 2008 the city removed more than 10,000 ash trees along streets and in mowed park areas. Emerald ash borer attacks living ash trees, not houses, and tree care is arborist work rather than structural pest control. The lesson homeowners took from it still applies indoors, though: by the time damage is visible, the insects have usually been there for years.
ZIP codes served
Verifying that an Ann Arbor exterminator is actually licensed
In Michigan, pesticide applicator credentials are issued by MDARD. Anyone applying pesticides for hire must hold either a commercial applicator certification or a registered applicator credential. Registered applicators complete an MDARD-approved training program and pass the commercial core exam, must be supervised by a certified applicator when employed by a pesticide application business, and cannot apply restricted-use pesticides. On top of the individual credentials, a business that makes pesticide applications for hire must hold a Pesticide Application Business License.
Commercial certification is organized by category. Category 7A, General Pest Management, covers pests in homes, apartments and other structures, which is the category that matters for roaches, bed bugs, ants and mice. Category 7B covers wood destroying organisms such as termites, and MDARD’s combined 7J exam covers both. MDARD credentials expire every third year on December 31 and are renewed through recertification credits or re-examination. Before work begins, it is fair to ask for the business license number and the technician’s credential, then check them against MDARD’s Find a Licensed Business search and its public list of certified applicators.
Three Things Ann Arbor Callers Usually Have Backwards
Worth clearing up before you spend money.
“The city inspector will take care of the bugs.”
Ann Arbor Rental Housing Services enforces the housing code and inspects rental units, but it is a code enforcement office, not a pest control service. Its published process starts with the tenant notifying the landlord, then a complaint, then a landlord deadline. The actual pest work is done by a private licensed company that the property owner or occupant hires.
“Bed bugs only show up in dirty apartments.”
Michigan State University Extension notes bed bugs can turn up anywhere people sleep, from cramped student apartments to upscale hotels, because eggs and adults ride along in luggage, clothing, bedding and furniture. In a college town where beds and couches change hands often, cleanliness is not the deciding factor.
“Once it freezes, pest season is over.”
Cold weather ends the mosquito season, but it is also when mice press indoors looking for warmth, and German cockroaches live inside heated buildings all year. The National Weather Service notes October is when the growing season ends across Southeast Michigan, which is roughly when mice begin looking for a way into older homes.
Pest Services Available in Ann Arbor
Each request is routed to an MDARD-licensed company that handles that type of work in your ZIP code.
Mosquito Control
Yard and perimeter programs for homes near the Huron River corridor, its parks and wooded ravines.
Termite Control
Inspections for eastern subterranean termites in older wood-framed houses, handled by applicators certified for wood destroying organisms.
Rodent Control
Exclusion and trapping for mice working into pre-war foundations, porches and basement rim joists as the weather turns.
Ant Control
Carpenter ant and pavement ant work on houses that back onto wooded lots, ravines and mature street trees.
Cockroach Control
German cockroach programs for multi-unit rentals, shared kitchens and buildings with frequent tenant turnover.
Bed Bug Treatment
Inspection and treatment for apartments, co-ops and houses near campus, coordinated between tenant, landlord and the licensed company.
Nearby Areas We Also Cover
Exterminator Dispatch also routes requests across the wider metro.
Ann Arbor Pest Control FAQ
Questions Ann Arbor callers ask most often.
Is Exterminator Dispatch an Ann Arbor pest control company?
No. Exterminator Dispatch is a nationwide referral and dispatch line. It holds no pesticide license, employs no applicators and performs no treatments. A call to (888) 295-0220 is routed to an independently owned company licensed by the Michigan Department of Agriculture and Rural Development (MDARD) that covers your Ann Arbor ZIP code. That company inspects, recommends a plan and sets its own pricing.
I rent near campus and found bed bugs or roaches. Who do I contact first?
Under the City of Ann Arbor rental complaint process, a tenant must first notify the landlord or management company and allow reasonable time for a fix before Rental Housing Services will take a complaint. If the problem is not resolved, Rental Housing Services can be reached at (734) 794-6264. Lease terms decide who hires and pays the exterminator; this page is not legal advice.
How do I confirm a Michigan exterminator is actually licensed?
Ask for the company’s MDARD pesticide application business license and the technician’s commercial applicator certification or registration number. MDARD publishes a Find a Licensed Business search and a public list of certified applicators. For indoor pests such as roaches, bed bugs and mice, the relevant commercial category is 7A, General Pest Management.
Which license category covers termite work in Michigan?
MDARD lists Category 7B for wood destroying organisms, and its combined 7J exam covers both 7A general pest management and 7B. When a termite inspection or treatment is being quoted, it is reasonable to ask whether the applicator holds 7B or 7J.
Is West Nile virus a real concern in Ann Arbor?
It has been found locally. In August 2025, mosquitoes collected in Ann Arbor, Ypsilanti Township and Saline tested positive for West Nile virus, and the Washtenaw County Health Department also reported Jamestown Canyon virus in local mosquitoes. WEMU reported no human West Nile case in the county since 2018. Personal bite prevention remains the county’s core advice.
Does the Washtenaw County Health Department handle bed bugs?
The county health department publishes bed bug information and lists environmental health concerns among the issues residents can report at (734) 222-3800. Treatment of a home or apartment is carried out by a private pest control company, which is the kind of MDARD-licensed business Exterminator Dispatch connects callers with.
Does it cost anything to be matched?
No. There is no charge to be connected and no obligation to hire. Any inspection fee or treatment price is quoted directly by the licensed company serving your address, not by Exterminator Dispatch.
Get Matched With a Licensed Ann Arbor Exterminator
No cost to be matched, no obligation. The Michigan-licensed company serving Ann Arbor handles the inspection, the plan and its own pricing.